Answer & verify
Greet the tenant, capture property and unit from caller ID or CRM.
Use Cases > Property
Every tenant call
answered and resolved.
Cloudax answers in under a second, assesses severity, captures the property address, and routes the call to the right team, all before the tenant has finished explaining.
Let's Talk
Why Cloudax?
Never miss out-of-hours
Replace overflow services and voicemail with a calm, capable first responder. Every call answered, day or night.
Tickets, not transcripts
Structured maintenance tickets written straight into your PMS, with the severity and outcome already decided.
Consistent compliance
The same greeting, the same triage logic, every time, with an auditable record of every interaction.
How it works
Triage severity
Emergency, urgent, or routine: the call is assessed in seconds.
Log & dispatch
Maintenance ticket created. On-call engineer pinged automatically.
Summarise & record
Transcript and summary pushed to your property management system.
See how Cloudax's more human AI can transform your business
No commitment, free consultation included
Let's Talk