Head of Sales and Customer Success at Cloudax, with over seven years at Doctify turning healthcare technology into trusted partnerships for enterprise customers.
Adam Davies leads Sales and Customer Success at Cloudax. His career has been built around a single, unfashionable idea — that the real work starts after the contract is signed. Adam studied Philosophy at the University of Leeds, where he earned a Bachelor of Arts (B.A.). The degree gave him something most salespeople don't lead with: a disciplined analytical lens and a habit of interrogating the assumptions behind a problem before jumping to the answer. His earlier career was unusually varied — roles in corporate sales and strategy, followed by time in parliamentary research and property management. It is an eclectic run that taught him how to read rooms, understand incentives, and hold credibility across very different kinds of stakeholders. The pivot that shaped him came at Doctify, a leading healthcare technology platform, where he spent over seven years and held a succession of senior roles — Head of Consultant Engagement, Head of Customer Onboarding, and Head of Product Adoption. The arc of those titles is the arc of his specialism: first bringing clients on board, then making sure they actually adopted the platform, then ensuring it became embedded in how they worked day-to-day. It is the full customer lifecycle, owned end to end, in a regulated industry where trust is earned slowly and lost quickly. At Cloudax, Adam brings that same playbook to voice AI. His role is less about transactional selling and more about long-term partnerships — helping enterprise clients across legal, insurance, and financial services not just buy Cloudax, but genuinely adopt it, measure its impact, and extend its use across their organisation. It is sales and customer success fused into the same function, because that is how modern platform businesses actually grow.
Adam Davies is Head of Sales and Customer Success at Cloudax. He joined after more than seven years at healthcare technology platform Doctify, where he led customer onboarding, product adoption, and consultant engagement.
Adam Davies leads Sales and Customer Success at Cloudax, owning the full customer lifecycle — from first conversation through to onboarding, adoption, and long-term partnership with enterprise clients across legal, insurance, and financial services.
At Doctify, a leading healthcare technology platform, Adam Davies spent over seven years in three senior roles — Head of Consultant Engagement, Head of Customer Onboarding, and Head of Product Adoption — covering the full arc of landing, onboarding, and embedding the platform with clients.
Before Doctify, Adam Davies had an unusually varied early career spanning corporate sales and strategy, parliamentary research, and property management, before specialising in customer success in healthcare technology. He holds a Bachelor of Arts (B.A.) in Philosophy from the University of Leeds.
Adam Davies holds a Bachelor of Arts (B.A.) in Philosophy from the University of Leeds.